Association Secretariat

Bespoke secretariat services to support not for profit organisations with their membership, communications and administrative requirements.


General Administration

  • Dedicated telephone, email and post facilities with on-call support for members
  • Filing of business documents
  • Liaison with Committees and members as required ensuring the smooth running of your organisation
  • Maintenance of corporate documents and records to meet statutory and legislative requirements
  • Office tasks including payment of creditors, monthly profit and loss statement generation, bank reconciliations, receipt and bank of all monies and annual budget preparation and membership management.


Membership Management

  • Establish and maintain membership records in a customer relationship management (CRM) system
  • Issue membership renewal notices, tax invoices, receipts, confirmations etc.
  • Process new membership applications
  • Receipt membership payments
  • Follow up on outstanding membership subscriptions
  • Membership reporting


Financial Management (*in conjunction with a bookkeeper/accountant)

  • Assistance in setting and managing organisational budgets
  • Accounts payable and receivable
  • Monthly reconciliations and distribution of P&L statements and Balance Sheets
  • Preparation, lodgement and payment of all BAS returns in accordance with ATO requirements*
  • Preparation and delivery of the accounts for audit to an independent auditor*


Strategic and Executive Support

  • Preparation of correspondence, submissions and position statements
  • Development of policies and procedures
  • Ensuring that Strategic Plan timetables and initiatives are met and fulfilled
  • Board Governance, guidance and support
  • Development of policies and procedures


Meeting Coordination

  • Preparation and distribution of meeting notices, agendas and papers
  • Attendance at meetings and minute taking
  • Meeting room and travel bookings as required
  • Management of proxies and voting systems if required
  • Follow up of meeting outcomes/action items


Management of Conferences/Events

Awards Program Management

Marketing, Branding and Communications

Website and Database Development and Management